HR Coordinator – Human Resources
This is a full time, permanent role on Crick terms & conditions.
Our team of HR Coordinators are the first point of contact for candidates, hiring managers, employees and non-employees (e.g. secondees, visiting scientists and service partners), escalating issues to the HR Advisory team, managers or other HR teams where necessary. You will provide an efficient proactive administrative service from the start of the employee lifecycle to the end, including accurate processing of data, which will include new starters, employees and non-employees. You will develop a deep understanding of your customer group in terms of the movement and changes by working closely with the HR Advisory team and Science Operations Administrators. There will be opportunities to work on a range of projects supporting continuous improvement and objectives within the immediate team and wider HR function.
Workday is integral to our way of working within the Crick and includes HR, finance and IT admin
and cross -functional integration. Your role is to:
- Develop an understanding of Workday for the purposes of your daily role to ensure the maintenance of good quality data in line with agreed data structures and configurations, and to ensure efficient, auditable processes
- Manage administration areas such as recruitment, new starters, leavers and employee changes in Workday in accordance with the standard operating procedures (SOPs)
- Manage employee electronic personnel files in line with standard operating procedures
- Make suggestions for the on-going improvement and optimisation of Workday processes in your area, working collaboratively with the relevant colleagues
- Contribute to the continual maintenance of key standard operating procedures
- Report any concerns relating to security access, data quality or process to the systems manager
- Develop an understanding of reporting capability in Workday to support your role and end users
- Act as the primary point of contact for all general HR and recruitment queries from candidates, new starters, hiring managers, employees and non-employees, and where appropriate forwarding issues to the HR Advisory team, managers and other teams in HR;
- Work with hiring managers and HR partners to provide advice and support throughout the recruitment life cycle administering high volumes of recruitment activity;
- Deliver an excellent on-boarding experience for new starters, including delivering HR inductions;
- Ensure roles are advertised appropriately and vacancies that may require a visa are compliant
- Completing the post offer administrative process for new starters in an accurate and timely manner, including contract production, security screening and checking eligibility to work in the UK;
- Proactive administration of HR processes such as new starters, contract extensions, leavers, family friendly, references and other variations, including accurately updating the HR database in line with team user guides and general correspondence;
- Support HR Advisory colleagues with formal meetings including absence and maternity cases;
- Monitor probation end dates and notifying managers and advising on process as required;
- Managing the administration and screening of non-employees on our HR database, i.e. agency workers, service partners and visiting workers;
- Ensure key deadlines are met, e.g. payroll processing dates and internal team deadlines;
- Ensure the high standard and consistency of the teams work by checking new contracts, contract variations and other correspondence issued from within the team;
- Working in partnership with the HR Advisory team and Science Operations Administrators to ensure that a high level of HR service is provided to customer groups;
- Working with the Science Operations Administrator to monitor the end date of Visiting Scientists and University Attachments;
- Contribute to the review and continuing improvement of team working practices and processes;
- Provide data and information extracts when requested to and support the team to gather information for audits.
Key experience and competencies
The post holder should embody and demonstrate our core Crick values: bold, imaginative, open, dynamic and collegial, in addition to the following:
Qualifications, experience and competencies:
- Ability to build rapport with a wide cross section of people and maintain good working relationships;
- Good team working skills;
- Exceptional understanding of providing a high level of customer service to everyone engaged and employed at the institute;
- Well organised with a strong ability to prioritise;
- Communicating information effectively;
- Tact and discretion when dealing with confidential information;
- Strong problem solving skills with excellent attention to detail;
- Good understanding and experience of working in a changing environment.
- Great knowledge and understanding of good HR practice including recruitment administration;
- Good working knowledge of Microsoft Office and outlook;
- Administrative and customer service experience.