HR Operations Officer

HR Operations Officer

Reports to: HR Director

This is a full-time, permanent position on Crick terms and conditions of employment.

Summary

The HR Operations Officer is a new role that reports to the HR Director and provides efficient support in all aspects of HR operations to assist in meeting its operational goals. This incorporates a range of responsibilities including business continuity and project coordination, data management, document preparation/writing and administrative support. This is an ideal opportunity if you are interested in working in a HR team that is part of one of the most significant UK biomedical science projects in a generation.

The role is part of the HR Operations team and will work closely with the Head of People Partnering, Resourcing Manager and HR Services Manager, in addition it will also work in collaboration with the specialist HR teams including Reward & Benefits, Organisational Development, Learning & Development, Inclusivity, and Academic Training, as well as the Service Delivery team who provide support services to our Scientists.

Key responsibilities

These include but are not limited to:

• Provide effective and proactive support to the HR Director to facilitate the day-to-day operations within the Crick’s HR team, includes:
  • Efficient administrative support in complex and/or confidential situations including the preparation and production of documents, meeting arrangements, and recording actions
  • Draft responses to correspondence, supporting with preparation and follow-up activities of agendas for meetings, creating slide decks, spreadsheets, and smooth diary management
• Develop and maintain a HR Operations project plan to enable activities to be actioned appropriately and in a timely manner.
• Project coordination of HR’s audit action points, the Crick’s Declaration of Interest (DoI) process, Data Retention planning and annual Rescreening process; drafting appropriate communications and ensuring responses are completed within specified deadlines
• Populate and maintain HR people plans biannually working in collaboration with HR Director and Head of People Partnering
• Create clear and compelling communications for internal audiences for launches of HR Operations activity
• Review HR Operations pages on the intranet (CrickNet) and provide insight and recommendations to ensure these are current and accurate at all times. Working in collaboration with the HR Advisory and Services teams, coordinate updates and archive content where appropriate
• Consolidate calendar activities for HR Operations into one central usable document and maintain for accuracy and prompting
• Develop and maintain HR Operations org charts
• Active participation in regular process improvement and project management undertakings
• Maintain HR budget tracker and headcount management, liaising with Finance and creating reports as appropriate
• Undertake a range of HR specific tasks as required in support of the wider HR team

Key experience and competencies

The post holder should embody and demonstrate our core Crick ways of working:  

• We are BOLD We make space for creative, dynamic, and imaginative ideas and approaches and are not afraid to do things differently.
• We are OPEN We are highly collaborative and interactive and make our activities visible to the outside world.
• We are COLLEGIAL We show respect for one another, work cooperatively, and support the wider community

Essential

Qualifications, experience, and competencies

• Experience of working in HR and/or an administrative role
• Commitment to quality with excellent attention to detail and execution
• Highly organised with ability to prioritise own workload and work under pressure to meet deadlines
• Effective communication, planning and organisational skills
• Ability to problem solve and make recommendations
• Pragmatic, flexible approach with ability to use initiative and be resourceful
• Proven ability of handling sensitive and confidential information with discretion
• Advanced interpersonal skills with the ability to build and maintain relationships with colleagues at all levels, including senior managers and executives
• Advanced proficiency in Microsoft packages including Word, PowerPoint, and Excel
• Ability to meet tight and constantly changing deadlines, which require a creative and proactive approach
• Ability to maintain high levels of energy and resilience to ‘make things happen’

Desirable

Qualifications, experience, and competencies

• Business degree or equivalent experience
• Experience of working in HR in a research institution
• Experience of using Workday
• Experience of project coordination
• Have an interest in HR