Finance Workday Systems Analyst – Finance Operations & Control
Reports to: Finance Systems Lead
This is a fixed term position for six months on Crick terms and conditions of employment.
The Finance Workday Systems Analyst reports to the Finance Systems Lead and works with the Finance Functional Leads in FP&A, Sourcing, Accounts Payable, Grants and Financial Accounting.
Essentially the second line of BAU support for Workday from a Finance Systems perspective, taking full responsibility for the management and successful resolution of all BAU issues raised by Functional Leads and users alike, as well as the investigation and resolution of tactical fixes. This covers issues with the system itself as well as its interaction with other core systems. The Finance Workday Systems Analyst will also support the Finance Systems Lead on work related to larger enhancements and in the strategic planning of the long-term evolution of the Workday ERP solution, which will include strengthening relationships with colleagues in HR, IT and the wider organisation.
These include but are not limited to:
Ownership of day to day administration of Workday Financials
Managing discrete projects/ ongoing initiatives for further development of Workday Financials and Workday Adaptive Planning system, including input into business cases for approval by Committee(s)
Logging of L3 development or incident tickets with our AMS provider and Workday directly and overseeing these to conclusion while ensuring correct change management / testing protocols are followed
Supporting continuous improvement in Workday and being the system governance champion
Carrying out periodic system checks including utilisation reviews and making recommendations on potential issues or possible improvements
Troubleshooting and prioritising systemic issues raised by our business users and tracking these via ServiceNow
In conjunction with I.T. Operations, carrying out integration and upgrade testing as and when needed and help to resolve integration issues with internal data warehouse team, as well as managing appropriate communications around such upgrades
Where appropriate, and in conjunction with the Finance Systems Lead and Business Process Owners, making changes to business processes as required, including appropriate documentation and communication
Where required, creating and troubleshooting new or tailoring existing EIBs to provide guidance to users to help their understanding and to resolve data load errors
Maintaining and, where applicable, creating standing data in Workday as per business requirement and in conjunction with the relevant data owner, including but not limited to projects, cost centres, spend categories, Purchase items with relevant hierarchies, custom work tags, etc
Maintaining and ensuring process control of security access in conjunction with requesting managers and in line with business evolutionary requirements
Where necessary, liaising with Workday and the Finance Systems Lead on configuration changes, ensuring appropriate CAB methodology is followed for any changes implemented
Supporting the Finance Subject Matter Experts (SMEs) in reviewing their team and process documentation in all key areas of Finance including Financial Accounting, Accounts Payable, Accounts Receivable, Expenses, Grants, Sourcing and Financial Planning & Analysis
Working with the Finance Systems Lead to capture impactful recommendations for process improvements, and drive further system changes and enhancements as appropriate
Curating and providing guidance to SMEs, enhancing their knowledge and producing suitable system guides to retain organisational memory and knowledge base
Key experience and competencies
The post holder should embody and demonstrate our core Crick values: bold, imaginative, open, dynamic and collegial, in addition to the following:
Relevant and up-to-date knowledge of Workday Finance systems administration
Demonstrate initiative, a positive attitude and the ability to work unsupervised, and when required to stand in for the Finance Systems Lead
Be innately collaborative with a curious nature and strong customer focus
Able to foster professional relationships with customers and colleagues
Can articulate abstract ideas to ‘non-technical’ colleagues and simplify complex system concepts
Have a comprehensive understanding of Workday security domain processes and governance
Willing to work in and sometimes lead mini projects in a collaborative environment as and when required
Able to write reports at Simple and Advanced levels including calculated fields (Matrix and Composite reports also desirable)
Be comfortable in troubleshooting and diagnosing technical system issues using a structured methodology
Genuine interest in becoming more than a Workday expert, looking to continue to grow value in influencing and collaboration at all levels
Relevant and up-to-date knowledge of Adaptive Planning, Service Now, Worktribe, Power BI Finance systems administration
Finance background / part or fully-qualified accountant
Recognised Workday qualifications
Evidence of having led Workday projects or other Finance Systems projects
Previous experience of working with not-for-profit / charity reporting requirements.
Previous experience of working in an academic environment.